All Systems Operational
Customer Portal Operational
Customer Portal ? Operational
API ? Operational
AudioEye Services Operational
Payments Operational
Payment Service Operational
Payment Service Hosted Pages Operational
Partner API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Completed - The scheduled maintenance has been completed.
May 19, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 18, 19:26 UTC
May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 17, 15:31 UTC
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022
Resolved - Some customers may be experiencing 404s from AudioEye Services after a routine deployment this afternoon. These 404s will prevent the AudioEye Visual Toolkit from loading on sites. This is caused by a misconfigured value cached by the end user's web browser.

The issue with AudioEye services was quickly detected and resolved. End Users who are affected by this issue can resolve the issue for themselves by emptying their browser cache.

AudioEye engineers are working on a fix to prevent this issue from reoccurring.

May 9, 23:20 UTC
May 8, 2022

No incidents reported.